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Synchronizing Administration Data to Oracle Field Service Cloud Restrict Service Point and Device Data by Division Code and Access GroupĬommunication of Service Order Appointment Information to the Field Management System Multi-Threading Support for Billable Charge Upload Staging RecordsĪlternative Payment Arrangement Creation Processing Service Agreement Status Transition Processing Update Process Flows for Starting, Stopping, and Transferring ServiceĬonsumer Contract and Consumer Contract Product Enhancements As you selectively choose to leverage, you set your test and roll out timing. Not disruptive as action is required to make these features ready to use. Therefore, customer acceptance testing should focus on the Larger Scale UI or Process-Based* new features.Ĭustomer Must Take Action before Use by End Users Reports plus Small Scale UI or Process-Based new features will have minimal user impact after an update. For example, a) new or expanded BI subject areas need to first be incorporated into reports, b) Integration is required to utilize new web services, or c) features must be assigned to user roles before they can be accessed. These features are delivered disabled and you choose if and when to enable them. Therefore, the potential impact to users is higher.įeatures Delivered Disabled = Action is needed BEFORE these features can be used by END USERS. UI or Process-Based: Larger Scale* = These UI or process-based features have more complex designs. Therefore, the potential impact to users is minimal. UI or Process-Based: Small Scale = These UI or process-based features are typically comprised of minor field, validation, or program changes. Report = New or modified, Oracle-delivered, ready to run reports.
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Communication of Service Order Appointment Information to the Field Management System.Restrict Service Point and Device Data by Division Code and Access Group.Alternative Payment Arrangement Creation Processing.Multi-Threading Support for Billable Charge Upload Staging Records.Service Agreement Status Transition Processing Update.
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Consumer Contract and Consumer Contract Product Enhancements.Process Flows for Starting, Stopping, and Transferring Service.